baba88 Privacy Policy

1. Introduction and Scope

Who this Privacy Policy applies to and what it covers

This Privacy Policy ("Policy") is issued by baba88 ("baba88", "we", "us", "our") and applies to all individuals who visit the baba88 website at baba88.asia, register a player account, use any baba88 service, or otherwise interact with the baba88 platform in any capacity ("you", "your", "User", "Player").

This Policy describes the categories of personal data we collect, the purposes for which we process that data, how long we retain it, and the rights you hold in respect of your data. It also explains the technical and organisational safeguards baba88 has put in place to protect your personal information from unauthorised access, disclosure, or misuse.

By registering a baba88 account or continuing to use the baba88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of baba88 immediately.

2. Personal Data We Collect

The categories of information baba88 gathers from players

baba88 collects personal data that is necessary to operate your account, process transactions, verify your identity, deliver services, and comply with applicable legal obligations. We collect data in three primary ways: directly from you when you register or interact with baba88; automatically when you use the platform; and from third parties such as payment service providers.

Registration and Account Data

When you create a baba88 account, we collect the following information:

• Full legal name
• Date of birth (to verify that you are aged 21 or above)
• Residential address (including district and division within Bangladesh, e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Email address
• Mobile phone number
• Username and password (password stored in hashed form; baba88 staff cannot view your plain-text password)
• Preferred payment method (bKash number, Nagad number, Rocket number, Upay number, or bank account details)

Identity Verification Data

To comply with anti-money laundering obligations and to confirm your age, baba88 may request the following documents at any point during your account lifecycle:

• National Identity Card (NID) or passport copy
• Proof of address (utility bill, bank statement dated within 90 days)
• Proof of ownership of the payment method used (screenshot of bKash/Nagad/Rocket wallet registered in your name)
• Selfie photograph for liveness verification where required

Transaction Data

Every financial transaction conducted through your baba88 account generates a record including the transaction type (deposit or withdrawal), amount in BDT, payment method used, timestamp in Bangladesh Standard Time (BST, UTC+6), and transaction status.

Usage and Behavioural Data

baba88 automatically collects data about how you interact with the platform, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, features used, and session duration
• Betting history: markets wagered on, bet amounts, outcomes, and winnings
• Game history: games played, stakes, spins, and session lengths
• Click patterns and navigation flow used to improve platform usability

Communications Data

When you contact baba88 support at [email protected] or interact with any baba88 communication channel, we retain a record of the correspondence, including the content of your messages, the date and time, and any resolution notes.

3. How We Use Your Personal Data

The purposes and lawful bases for processing your information

baba88 processes your personal data only for specified, explicit, and legitimate purposes. We do not process your data in a manner that is incompatible with those purposes. The following table sets out our primary processing activities and the reason each is necessary:

baba88 will not process your personal data for any purpose other than those listed above without first notifying you and, where required, obtaining your consent.

4. Sharing and Disclosure of Personal Data

Who we share your data with and why

baba88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share data only in the following limited and controlled circumstances:

• Payment Service Providers: We share transaction-specific data with bKash, Nagad, Rocket, Upay, and participating banks (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank) solely to facilitate deposits and withdrawals on your behalf.
• Game Technology Providers: Providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi receive session tokens and anonymised gameplay identifiers to deliver their games within the baba88 environment. These providers do not receive your full identity data unless required by their own regulatory obligations.
• Identity Verification Services: Third-party KYC (Know Your Customer) service providers may process identity document images on behalf of baba88 strictly for the purpose of age and identity verification.
• Legal and Regulatory Authorities: baba88 will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law or a lawful legal order, without prior notice to you where disclosure would compromise a lawful investigation.
• Business Transfers: In the event that baba88 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify affected users prior to any such transfer and update this Privacy Policy accordingly.

All third parties with whom baba88 shares personal data are contractually required to protect it to a standard no less stringent than that applied by baba88 itself and to use it only for the purposes for which it was shared.

5. Data Retention

How long baba88 keeps your personal information

baba88 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal obligations, whichever is longer. The following general retention periods apply:

• Account data and transaction records: Retained for a minimum of five (5) years from the date of account closure or the date of the last transaction, whichever is later, to satisfy anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure.
• Betting and gaming history: Retained for a minimum of three (3) years from the date of each session to support dispute resolution and responsible gaming monitoring.
• Customer support correspondence: Retained for two (2) years from the date of resolution of the relevant support case.
• Marketing consent records: Retained for as long as your consent remains valid plus one (1) year thereafter to demonstrate compliance.
• Usage and behavioural data: Aggregated or anonymised after thirteen (13) months from collection; raw individual-level data is deleted at that point.

When personal data is no longer required, baba88 securely deletes or anonymises it so that it can no longer be linked back to you as an identifiable individual.

6. Cookies and Tracking Technologies

How baba88 uses cookies and similar technologies on its platform

baba88 uses cookies and similar tracking technologies (local storage, session storage, pixel tags) to operate the platform, remember your preferences, maintain your login session, and analyse platform performance. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your baba88 account. You cannot opt out of these without ceasing to use baba88.
• Functional Cookies: Store your preferences such as language settings, last-visited game category, and responsible gaming tool settings to provide a personalised experience.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate baba88, which pages are visited most, and where users encounter errors. This data informs platform improvements.
• Marketing Cookies: Used to deliver relevant promotions within the baba88 platform based on your activity. baba88 does not use cross-site advertising networks or share cookie data with external advertising platforms.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use parts of the baba88 platform, including maintaining an authenticated session.

7. Data Security

How baba88 protects your personal information

baba88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the baba88 platform.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms; no baba88 employee can view your plain-text password.
• Access controls limiting internal access to personal data on a strict need-to-know basis, with role-based permissions and audit logging.
• Regular security assessments and vulnerability scanning of baba88 infrastructure.
• Firewall protection and intrusion detection systems on baba88 servers.
• Staff training on data protection obligations and security best practices.

While baba88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, baba88 will notify affected players without undue delay at the email address registered to your account.

8. Your Data Rights

The rights you hold over your personal data held by baba88

As a baba88 player whose personal data we process, you hold the following rights in respect of that data. To exercise any of these rights, please contact baba88 at [email protected] with the subject line "Data Rights Request" and a description of your request. baba88 will respond within a reasonable period, typically within 30 days.

• Right of Access: You may request a copy of the personal data baba88 holds about you, including the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to Rectification: If any personal data baba88 holds about you is inaccurate or incomplete, you may request that it be corrected. You may also update basic account details (such as your contact number or address) directly within your baba88 account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where you believe the data has been processed unlawfully. Note that this right is subject to baba88's legal retention obligations — we may be required to retain certain data even after a deletion request.
• Right to Restrict Processing: You may request that baba88 restrict processing of your data in certain circumstances, such as where you contest its accuracy or where you have objected to processing pending verification of baba88's legitimate grounds.
• Right to Data Portability: Where baba88 processes your data on the basis of your consent or a contract with you, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object at any time to the processing of your personal data for direct marketing purposes. Upon receipt of a valid objection, baba88 will cease processing your data for that purpose without delay.
• Right to Withdraw Consent: Where baba88 processes your data on the basis of your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting [email protected] or by using the unsubscribe link in any baba88 marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

9. Minors and Age Restrictions

baba88's strict policy on data belonging to persons under 21

baba88 is strictly an adult platform. Players must be at least 21 years of age to register, deposit, or place any wager. baba88 does not knowingly collect personal data from individuals under the age of 21.

If baba88 becomes aware that personal data has been collected from an individual who is under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a baba88 account, please contact [email protected] immediately so that we can investigate and act accordingly.

Age verification is conducted during the registration process and may be repeated at any stage where baba88 has reason to suspect that an account holder does not meet the 21+ age requirement.

10. Marketing Communications

How baba88 communicates promotional offers to players

baba88 may send you promotional emails, SMS notifications, or in-platform messages about bonuses, seasonal promotions (including BPL cricket season offers, Eid bonuses, and Pohela Boishakh promotions), and new games or features added to the baba88 platform. We will only do so where you have given your consent at the time of registration or subsequently through your account preferences.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any baba88 marketing email.
• Contacting baba88 support at [email protected] with the subject line "Unsubscribe".
• Updating your communication preferences within your baba88 account settings.

Opting out of marketing communications will not affect the delivery of transactional messages (such as deposit confirmations, withdrawal notifications, and account security alerts), which are sent as a necessary part of operating your account.

11. Changes to This Privacy Policy

How baba88 notifies you of updates to this Policy

baba88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify active account holders by email at the address registered to their baba88 account.

We encourage you to review this Privacy Policy periodically. Continued use of baba88 following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to any changes, you must stop using baba88 and may request account closure by contacting [email protected].

12. Contact Us

How to reach baba88 regarding privacy and data matters

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how baba88 processes your personal data, please contact us using the details below. We aim to respond to all privacy-related enquiries within 30 days of receipt.

For concerns that cannot be resolved directly with baba88, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.